This section contains materials and good ideas from successful cities across Europe to encourage stakeholders to learn from each other and to adapt and replicate good ideas.


               o BG Bulgarian National Strategy in the Area of Migration, Asylum and Integration 2015 – 2020 -
               o BG Employment Report Refugees, produced by Catro - the report analyzes trends in the development of the Bulgarian economy and labor market in order to identify and outline the potential opportunities for more efficient and sustainable employment of refugees in the country -
               o EN BG Bulgarian Labour Market Needs as Key to Refugee Employment, produced by UNHCR Bulgaria and Catro Bulgaria -
               o CZ Prague policy for integration of third country nationals (2018-2021) -
               o CZ Policy of the City of Prague for Integration of Foreign Nationals -
               o CZ Prague Action Plans for integration of third country nationals (2015, 2016, 2017) -
               o EN "Cities and inclusive strategies" - project of Association for Integration and Migration, 2017-2020 -
               o EN SK (Slovakia) Migration Policy of the Slovak Republic Perspective until 2020 (2011). Policy paper. A basic document of a modern and purposeful policy of the Government of the Slovak Republic in the area of migration. -
               o SK EN Strategy for Labour Mobility of Foreigners in the Slovak Republic It aims at adopting temporary, extraordinary measures to address the current shortage of skilled labour force in the Slovak labour market. -
               o IT Legislative Decree n. 18, 21 febbraio 2014 - implementation of Directive 2011/95 / EU - rules on the assignment to TCN or stateless persons of the qualification as beneficiary of international protection, on an uniform status for refugees or persons eligible for subsidiary protection, and on the content of the recognized protection -
               o IT Law n. 46 del 2017 - urgent provisions for proceedings concerning international protection and for the fight against illegal immigration -
               o EN Law No 189/2002 - The Protection System for Asylum Seekers and Refugees (SPRAR) -
               o EN IT Deliberation on the accession to Protection System for Asylum Seekers and Refugees (SPRAR) by City of Rubano -
               o EN Action plan for integration of persons who have been granted international protection for the period from 2017 to 2019 produced by the Government of the republic of Croatia office for human rights and the rights of national minorities – Zagreb, May 2017 -
               o EN Integration policy of the Slovak republic (2014). Official document issued by Ministry of Labour, Social Affairs and Family of the Slovak Republic. -
               o EN Annual report on Migration and Asylum policies Slovak republic 2014 (2015). Issued by National Contact Point of the European Migration Network for the Slovak Republic.
               o SK Regional agenda of integration of TCN for Kosice region - Roadmap of managed migration (2015). Agenda contains data and statistics, list of public institutions and NGOs dealing with integration of TCN in Kosice region, identifies challenges and basic action plan. -
               o SK Summary Report of fulfillment of the objectives and measures of the Integration Policy of the Slovak Republic for the year 2017 (2018). The general document which includes also updates regarding integration initiatives held in Kosice region.
               o EN BG CZ CR IT SK Integrated City audit report - City Audit Reports summarize the findings from the city audits and identify strengths, gaps and potentials in five cities.;;;;;
              o EN BG City Integration Audit report for Sofia, Bulgaria -;
              o EN CZ City Integration Audit report for Prague, Czech Republic -;
              o EN CR City Integration Audit report for Osijek, Croatia -;
              o EN IT City Integration Audit report for Rubano, Italy -;
              o EN SK City Integration Audit report for Kosice, Slovakia -;


             o EN Statistics of protection in Bulgaria, produced by UNHCR. Overview of the most important data on granting protection to migrants and refugees in Bulgaria. -       
             o CZ Demography, housing and public facilities in Prague, 2015, Institute of planning and development of Prague. This material which consists of 9 reports, was published in 2015 and introduces an analysis as well as prognosis of the demographic development of Prague. It is an analysis of the following areas: Demography, Housing, Regional education system, Sports and Recreation, Culture, Social and Health Services, Universities, Trade. - The report on Demography offers an analysis as well as a prognosis of the development of Prague population, including foreigners -
             o EN Eurostats, Migrant integration statistics - 2017 edition -
             o EN SK Basic demographic data of the city of Kosice (2016). It includes ethnic structure of population of Kosice.
             o BG Infographics, that present in an understandable and attractive way data, trends, opportunities and weaknesses in integrating third-country nationals.
                    BG;;;
                    IT;;;
                    CZ;;;
                    HR;;;
             o CZ “Research of the situation of TCN in the city of Prague” -
             o CZ Foreigners as a source of labour force for Prague, produced by Prague Institute of Planning and Development -


               o BG “Guide for municipalities to work with refugees and migrants”, produced by Bulgarian Red Cross, targets municipalities and aims to provide information and guidance on the process of integration of beneficiaries of international protection -
             o BG “Guidebook for the integration of persons with granted international protection”, produced within the project “Advocacy for Refugee Integration in Bulgaria”, funded by the UNHCR in Bulgaria -
               o EN Video Guide for Asylum Seekers and Beneficiaries of International Protection, created by the team of Caritas Sofia. The video guide is produced by Supernova film with the financial support of Experian Bulgaria. It is available in five languages – English, Arabic, Farsi, Kurdish and Pashtu. -
               o EN Local Authorities’ Migrant Integration Guide. The guide, published by the OSCE Office for Democratic Institutions and Human Rights (ODIHR) in January 2019, aims to offer an initial overview of key aspects of migrant integration relevant to local authorities to help promote knowledge and encourage further learning and improved policies and practice. The guide mentions the INTEGRA partner, Integration Center Prague, as a good practice for TCN integration, initiated by the City of Prague.
               o CZ “Teacher and Assistant Collaboration” Manual -
               o EN SK CZ IT BG HR INTEGRA City Integration Toolkit. Multi-method participatory assessment and mapping of city policies and practices for integration of third-country nationals.;;;;;;;;;
              o City Integration Agendas outline future scenarios and propose specific interventions to improve integration policies and practices.
                      EN BG Sofia City Integration Agenda -;
                      EN CZ Prague City Integration Agenda -;
                      EN IT Rubano City Integration Agenda -;
                      EN SK Kosice City Integration Agenda -;
                      EN HR Osijek City Integration Agenda -;
                      EN A way forward for integration of third country nationals at city level. The set of policy recommendations gathers the experience and knowledge amassed from the INTEGRA Project outcomes and outlines a way forward. -


              o EN Practices in educating non-nationals about racism, xenophobia and related intolerance are 15 good practices from various EU Member States within the framework of the RACCOMBAT project, in the area of including fundamental rights knowledge and empowerment against racism, xenophobia and related intolerance into the overall integration process of non-nationals throughout the Union. -
              o BGImmigrant Integration – Common Cases” reference book, produced by the Regional Association of Municipalities Maritsa and aimed at raising the capacity of experts, local governments, NGOs and media to contribute to the integration process -
              o BG Good practices for integration of refugees, developed during the conference “Establishing an effective mechanism for integration of persons with international protection in the Republic of Bulgaria” available in Bulgarian at; Info found at
              o EN A Multi-Stakeholder Approach Labour for the Market Integration of Migrants - Labour-INT establishes a closer cooperation between public and private businesses, chambers of commerce and industries, trade unions and migrants’ associations by exchanging objectives, methods and practices of labour market integration of refugees and asylum-seekers -; Info found at
              o BG “Good practices for the integration of refugees from municipalities in Europe”, produced within the project “Advocacy for Refugee Integration in Bulgaria”, funded by the UNHCR in Bulgaria -
              o SK Education of children of foreigners in Slovakia (2011). Brochure about best practices, experience from the field, methodologies.
              o EN Good practices for Integration of Third-country nationals -
              o EN Integra City Resources. Project offers examples of approaches, good practices, tools, actions and materials to cities that would like to step up their efforts int he area of third country nationals integration. -
              o EN Integra Lessons Learned. INTEGRA Lessons Learned are the documented information that reflects both the positive and negative experiences of the project, developed by project partners. They represent the consortium commitment to project management excellence and offer the opportunity to other stakeholders to learn from this experience. -


             o BG Handbook for Teachers, produced by UNHCR - teaching materials developed by the United Nations Refugee Agency to improve and facilitate the teaching of refugee children -
             o EN The Artem Intercultural Training for Migrants -
             o EN The Artem Intercultural Training for Stakeholders. The guides offer lessons and interactive sessions on intercultural values and competences, and can be used to enhance the skills of professionals working with migrants as well as migrants themselves. They are developed within the ARTEM project, funded by Erasmus+ and implemented by an international consortium, coordinated by Pistes Solidaires (France). -
            o EN SK Educational materials about migration and migrants in Slovakia, produced by IOM -
            o A multilingual website to learn Slovak language. The portal contains language courses at different levels (A1, A2, B1, B2) with many exercises, tests and dictionaries. -
            o EN Immigration Debate Resource. The immigration debate is a debate between two legitimate views, which can and should be decided through the normal democratic process. The resource contains debate questions that can be used to generate discussions within different groups: with and without prior knowledge; high school students to experts. -


            o EN Information brochure for migrants (Guide for foreigners living in Prague) -
            o EN Conference "Through Communication to Integration: International perspective. Local context.", organized by Prague Municipality in cooperation with Integration Centre Prague -
            o EN The City of Prague FB page (in addition to an already existing website) where the city provides information for foreigners living in Prague regarding functioning of city offices, organizations helping migrants, Czech language courses and other available services, cultural events and activities and much more. -
            o CZ HR Danube Compass website provides information for new inhabitants of the Danube region, including the Czech Republic, Croatia and Slovakia. Danube Compass was created as a part of the project Danube Region Information Platform for Economic Integration of Migrants - DRIM, co-funded by EU (ERDF, IPA) through Danube Transnational Programme. The goal of the project is to enhance capacities of public institutions for enabling migrants´ economic integration in the eight countries of the Danube Region.
           o CZ Salad Bowl of Prague is a project of Integration Centre Prague, which introduces various spots/locations connected to the history and present time of migration in Prague. As a part of the project, walks were organized, during which the participants could meet active foreigners living in Prague, experience their culture and exchange experience and inspiration. At the same time, 5 maps were created where various migration-related places are introduced and described. -
           o EN CZ VN (Vietnamese) RU (Russian) "Praguer, the application for foreigners in Prague", developed by Integration Centre Prague in cooperation with Prague Municipality, information available at:
           o EN SK Online portal (managed by Foundation of Milan Simecka) about minorities and foreigners which create a diverse society. -
           o HR DE EN The first Croatian newspapers for refugee and asylum seekers. The monthly publication was launched with the aim of establishing closer mutual trust and offering information to people who were forced to leave their homes in search of protection and security, it was said at the launch. Most of the newspapers' authors are asylum-seekers. -
           o HR EN Croatian web platform that aims to build a flexible education system, ready to involve every child applicant for international protection or asylum seekers, and to empower schools and kindergartens who involve or in a near future will involve migrant children. -
           o HR EN IRH websiteCroatian website where could be found information about the rights of refugees as well as news about migrants and refugees. -
           o EN SK RU Welcome to Slovakia (2014). Brochure (issued by IOM) providing answers for basic question regarding residence, employment, education, health and social care in Slovakia. -
           o EN Integra project flyer. The flyer provides an overview of the project and a snapshot of its main activities and milestones. -
           o EN Integra Experience Booklet. The publication reflects the first 18 months of INTEGRA interregional learning process going through city integration audits, city labs, roundtables and third country nationals integration agendas, awareness campaign activities, resources and testimonials. It gives an overview of INTEGRA process and methodologies, along with the achievements and results so far. -
           o EN BG Sofia Municipality Services to third-country nationals. As part of the INTEGRA information campaign, Sofia Development Association created an easy-to-read bi-lingual brochure (in Bulgarian and in English) about services and institutional support offered to third-country nationals in Sofia. Working closely with the city administration, INTEGRA has helped launching a new municipal grant-making program for integration initiatives. -
          o EN BG Integra 2020 migrant integration calendar. INTEGRA 2020 migrant integration cause calendar is designed in a way that would inspire you to incorporate in your organisation’s plan some of the cause awareness days, or some of the motivational ideas. -;
          o BG Integra Idea card. This material is raising awareness amongst the citizens by stimulating them think of ideas for better integration of TCN in their city. People are also challenged to consider how they could personally contribute to Sofia becoming a city that is more inclusive to TCN. -;
          o BG THE IN/VISIBLE FACES OF MIGRATION. The board game, The UnKnow is suitable for players of various ages. The UnKnown will challenge the players' knowledge and thinking of diversity in a fun and engaging way. The game can be used in formal and informal learning settings, by teachers and counselors from elementary, middle and high school to generate classroom discussions about migration, the refugee crisis, prejudices and stereotypes. -
          o EN CZ PRAGUE SOCIAL MEDIA INFOGRAPHICS. A series of 6 bilingual infographic posts for social media which raise awareness of the general public about the presence of foreigners in Prague (the number of foreigners in the city, the countries they come from, the city´s integration efforts, civic engagement of foreigners, attitudes towards foreigners, etc). -;;;;;
          o IT INTEGRA calendar
                 A helpful tool for the Mayor and the municipal councilors for daily interactions and intercultural communication with the foreign communities. The Municipality can also use the calendar to provide TCN communities with public spaces for festivals or events for celebration. -;
                 The calendar includes the official holidays and celebrations of the contries of origin of third country nationals (TCNs) living in Rubano, Padova. Rubano hosts more than 20 different nationalities. With the calendar we want to show respect for the many cultures and religions and the wonderful opportunities to celebrate in Rubano. -
          o IT Leaflets. The leaflets are meant to raise awareness among local citizens about the presence of TCN in our town given that 10% of Rubano's inhabitants are foreigners. Following the local elections on 26 of April 2019, Ms. Sabrina Doni has been confirmed the town’s Mayor. The political programme of her coalition has a special focus on integration and international cooperation with third countries;
          o EN SK ILLUSTRATED MAP BON APPETIT, NEIGHBOR! A city map with restaurants owned by migrants. The map is a fun and creative way to connect TCN living in Kosice with locals by introducing interesting places to visit and interact. All city residents can socialize, „speaking“ the common language of food and enjoying exotic cuisine. -
          o SK Potulka video invitation. A video invitation for walking tours that would present to the participants various places and buildings and tell the stories of people who came from all over the world and settled in Kosice. Participants will see their city from a different point of view and appreciate the contribution of migrants to its development. -
          o EN SK New Neighbout Welcome Kit. A map which serves as a welcome tool for newcomers to Košice. It includes public offices, language schools, honorary consulates, minorities’ clubs, NGOs helping with integration and brief history of city communities. Main orientation points are drawn on the map to make city navigation easier. The map is nicely designed as a souvenir.
          o HR A comic book "SIMILAR WORDS". The comic book shows similarities between Croatian language and the language of Syrian refugees – Arabic. Despite the fact the Croatia and Syria are geographically distaned and historically not closely related they have something in common - some words have similar origin. -;;
          o EN AWARENESS- RAISING POSTER. An infographic poster incorporating elements of visual arts, graphic design and social sciences, to provide visibility to the identify, language, history and culture of migrants in Croatia. -
          o HR Cooking lessons. Centre for Peace created a digital tool showing how to make a traditional Arabic desert called Barazek cookies. It puts the culinary added-value of foreigners under the spotlight, and aims at better migrant integration by celebrating diversity. -
          o EN PROJECT #INTEGRA – MAP LOCATION OF INTERESTING SYRIAN BUILDINGS. A map with locations of interesting architecture in Syria, through which readers and viewers are getting familiar with history of that interesting, ancient country. -
          o EN ONLINE QUIZ. The quiz consists of a variety of questions that range from questions about the city of Palmira and mountains in Syria to famous immigrants and cooking recepies and it is a great way to learn more about #INTEGRA project or if you already know about it – to revise all that you have learned through the online campaign. -
          o EN BG A video that features mayors and urban planning experts on the challenges of integration. Good ideas and inspiring examples from people who’ve successfully turned their cities into multinational and multicultural centers. -;
          o EN BG A video - Sofia Asks - Experience Sofia through the eyes of third country nationals that have chosen to study, work and live here - Sofia as a university center, as an international working place, as a cultural hive. -;
          o EN BG “We, the others”a short documentary video that asks four different migrants what is it like to live in Bulgaria. -
          o EN CZ  A series of 4 audio visual outputs for social media which introduce 4 PhotoVoice authors, all of them migrants li ving in Prague, who share their views on and experience with integration in the city in order to spread awareness of the general public regarding the presence of migrants in the city as well as to inspire other migrants who ive there.;;;;